Executive, People Services

1 day ago

Petaling Jaya, Selangor, Malaysia DKSH Malaysia Sdn Bhd Full time 90,000 - 120,000 per year

Job summary:

To oversee and support the end-to-end operations of People Services, ensuring efficient execution of HR processes across the business unit/function

General responsibilities

  • Provide day-to-day operational support such as recruitment administration, letter preparation, data management of employees, movement, promotion, onboarding, benefits administration, payroll, PM, reports, and ad hoc requests.
  • Build and maintain strong relationships with key stakeholders and ensure effective communication and collaboration across the organization.
  • Ensure compliance with all legal and regulatory requirements related to the operations.
  • Inform payroll & C&B on changes to employees' record movements & resignation list.
  • Practice standardized work methods to drive consistency and efficiency.
  • Drive process improvements and automation initiatives to increase operational efficiency and reduce costs.
  • Lead and involve in projects for system enhancement or process alignment across all Business Units.
  • Understand the full scope of tasks (100%) in each Business Unit.
  • To drive completion timeline for requests and reports.
  • Manage requests within SLA timeline.
  • Respond effectively to business demand.
  • Develop and update relevant SOP/Job Aids documentation for ongoing Operations usage.
  • Oversee daily operations of People Services.

Job requirements:

  • Bachelor's degree in HR or equivalent / any other relevant disciplines
  • Strong knowledge of Human Resources management principles and practices.
  • Excellent interpersonal, communication, and negotiation skills.
  • Ability to manage operations across multiple business units effectively.
  • Minimum 2 years' related working experience in People Operations.
  • Must be able to work in Kelana Jaya, The Ascent (HQ).

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