Software Developer – WhatsApp Business Platform

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SavePro Digital Solution Sdn Bhd Full time $60,000 - $120,000 per year

Job Summary

We are looking for a skilled and motivated Software Developer specializing in WhatsApp Business Platform (WABA) to design, build, integrate, and maintain WhatsApp-based communication systems for enterprise and government applications. The ideal candidate will have strong backend development experience, API integrations, and a good understanding of messaging automation, chatbots, and system security.

Key Responsibilities

· Design, develop, and deploy applications using WhatsApp Business Platform APIs

· Integrate WhatsApp with internal systems such as CRM, ticketing, payment gateways, and databases

· Develop and maintain chatbots, message automation workflows, and notification engines

· Implement message templates, webhook handling, and media messaging features

· Ensure system security, data encryption, and compliance with WhatsApp policies

· Optimize system performance, scalability, and reliability

· Troubleshoot, debug, and enhance existing WhatsApp-based systems

· Work closely with UI/UX designers, product managers, and business stakeholders

· Prepare technical documentation, API references, and deployment guides

· Support UAT, production deployment, and ongoing system maintenance

Technical Requirements

· Strong experience in Backend Development using / Python / Java / PHP

· Hands-on experience with:

  • WhatsApp Business Cloud API or On-Premise API

  • RESTful API integration

  • Webhooks and event-driven architecture

· Database experience with MySQL / PostgreSQL / MongoDB

· Experience with:

- Message queue systems (Redis, RabbitMQ, Kafka – added advantage)

- OAuth, JWT, and API security

· Cloud deployment experience (AWS / Azure / Google Cloud)

· Familiar with:

- Docker, CI/CD pipelines

- Version control systems (Git)

Added Advantage (Good to Have)

· Experience in chatbot platforms (Dialogflow, Rasa, Botpress)

· Integration with payment gateways, SMS gateways, and CRM systems

· Knowledge of telecom regulations, PDPA, and data privacy standards

· Experience in high-volume message systems

Soft Skills

· Strong problem-solving and analytical skills

· Good communication and teamwork abilities

· Ability to handle multiple projects and meet deadlines

· Proactive, self-driven, and detail-oriented

Qualification

· Bachelor's Degree in Computer Science, Software Engineering, or related field

· Minimum 2–5 years of relevant development experience in messaging or API-based systems



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