Waiter / Waitress (Sultan Abdul Samad Building- Infront of Dataran Merdeka (KL)

14 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Bungkus Kaw Kaw Full time

Job Summary

The Waiter/Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for all customers.

Key Responsibilities

  • Greet customers politely and assist them with seating
  • Present menus and explain menu items, promotions, and specials
  • Take customer orders accurately and relay them to the kitchen/bar
  • Serve food and beverages promptly according to service standards
  • Check on customers during meals to ensure satisfaction
  • Clear tables, reset tables, and maintain dining area cleanliness
  • Handle basic customer inquiries and complaints professionally
  • Process bills and payments accurately (cash / POS system)
  • Follow hygiene, safety, and company SOPs at all times
  • Assist with opening and closing duties as assigned
  • Support team members during peak hours

Job Requirements

  • Minimum secondary school education
  • Prior experience in F&B or customer service is an advantage (training can be provided)
  • Good communication skills (English/BM)
  • Friendly, positive attitude and customer-oriented
  • Able to work shifts, weekends, and public holidays
  • Physically fit and able to stand for long hours
  • Team player with a responsible work ethic

Skills & Competencies

  • Customer service skills
  • Basic communication and listening skills
  • Time management
  • Attention to cleanliness and detail

Job Type: Full-time

Pay: RM1, RM2,500.00 per month

Benefits:

  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Work Location: In person

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