Warehouse Operations Manager

7 days ago

Seri Kembangan, Selangor, Malaysia Irkaz Travel & Tours Sdn Bhd Full time

Responsible for the overall warehouse operations, including receiving, storage, stock control, and delivery. Ensures smooth operations, accurate inventory, proper handling of fresh/frozen/dry goods, and compliance with SOPs to support efficient B2B distribution. Also supports wider company strategic objectives, including ad-hoc operational or cross-departmental tasks as required.

KEY RESPONSIBILITIES

A. Warehouse Operations

  • Oversee daily receiving, storage, picking, packing, and delivery.
  • Ensure proper handling of fruits, vegetables, frozen meats, and dry goods.
  • Maintain warehouse cleanliness, equipment condition, and safety standards.
  • Ensure FIFO/FEFO and correct product rotation.

B. Stock & Inventory Control

  • Verify incoming goods against POs and documents.
  • Conduct cycle counts and support monthly stock-takes.
  • Monitor wastage, damages, discrepancies, and implement corrective actions.
  • Ensure accurate stock records and organized storage.

C. Delivery & Logistics

  • Plan daily delivery schedules and ensure timely dispatch.
  • Oversee loading, routing, and driver performance.
  • Resolve delivery delays, customer feedback, and documentation issues.

D. Team Leadership

  • Supervise drivers, receivers, and warehouse assistants.
  • Conduct daily briefings and assign tasks.
  • Train staff on SOPs, safety procedures, and product handling.
  • Monitor discipline, performance, attendance, and overtime.

E. SOPs & Continuous Improvement

  • Implement and enforce warehouse SOPs and safety standards.
  • Ensure compliance with food handling and temperature requirements.
  • Improve workflows to reduce wastage and increase efficiency.

F. Strategic & Ad-Hoc Support

  • Support company-wide strategic initiatives when required.
  • Execute ad-hoc operational tasks that contribute to business growth and efficiency.

JOB REQUIREMENTS

  • Min. 5 years in warehouse/logistics operations, must be well versed with fresh/frozen goods.
  • Team leadership experience required.
  • Strong coordination, problem-solving, and organizational skills.
  • Basic WMS/Excel capability.
  • Comfortable working in cold storage areas and variable hours.
  • Willing to travel (only when necessary).
  • Willing to monitor staff regardless of shift.

Job Type: Full-time

Pay: From RM3,000.00 per month

Work Location: In person

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