Senior Manager, People Technology

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Chin Hin Group Berhad Full time 120,000 - 240,000 per year

Job Responsibilities

People Technology Strategy & Leadership:

  • Lead the strategic planning and implementation of HR technology solutions, ensuring they align with business objectives and the overall HR strategy.
  • Manage the full lifecycle of HRMS platforms, including assessment, selection, configuration, and deployment.
  • Drive the adoption and integration of new HRMS technologies (e.g., HRIS, Payroll) to enhance HR service delivery.

Process Optimization & System Enhancements:

  • Collaborate and ensure seamless integration of HRMS with other business systems (e.g., finance, operations), if any.
  • Leverage technology to improve SLAs, reduce manual effort, and enhance service quality.
  • Monitor system performance and user experience to identify improvement areas.
  • Oversee the configuration, testing, and deployment of HRMS systems enhancements.

Governance & Standardization

  • Establish governance frameworks for system usage, data management, and process consistency across Business Groups (BG).
  • Ensure compliance with internal policies and external regulations (e.g., PDPA, labour laws).
  • Promote standardization of HR processes enabled by technology.
  • Regularly audit systems for compliance with security and data protection standards, and data integrity/accuracy.
  • Identify and mitigate risks related to HR technology systems and processes.

Data Analytics & Reporting:

  • Leverage HRMS to gather data and produce insights on workforce trends, employee engagement, retention, and other key HR metrics, for key business decisions.
  • Ensure the accuracy, consistency, and security of HR data across systems.

Stakeholder Management & Vendor Relationships:

  • Act as a key liaison between People team, IT, vendors, and business groups.
  • Build and maintain strong relationships with external HR technology vendors and service providers to manage contracts, SLAs, and ongoing support.
  • Collaborate with senior People leaders and business stakeholders to understand requirements and align HRMS enhancements with organizational needs.
  • Ensure effective communication and training for People team users on system capabilities, changes, and updates.

Team Leadership & Development:

  • Manage a small team of HR technology professionals, providing leadership, mentoring, and development opportunities.
  • Foster a culture of continuous improvement, encouraging innovative thinking and problem-solving within the team.
  • Lead cross-functional project teams to ensure successful HR technology deployments and upgrades.

Qualifications & Experience:

  • Degree in Human Resources, Information Technology, Business Administration, or a related field.
  • 8+ years of experience in HR technology, HR operations, or HRIS management, with at least 3-5 years in a leadership role within HR function.
  • Extensive experience with HR technology platforms such as SAP SuccessFactors, Workday, Oracle HCM, FlexHR or similar HRIS systems.
  • Demonstrate experience in leading HR technology implementation and optimization projects.
  • Strong knowledge of HR processes, including payroll, benefits administration, and employee lifecycle management.
  • Expertise in HR data analytics and reporting tools, with the ability to extract actionable insights from HR systems.
  • Familiarity with HR technology best practices and trends, as well as emerging HR technologies (e.g., AI, automation, cloud-based solutions).
  • Ability to work in a fast-paced environment.
  • Demonstrate project management skills, with experience in managing medium to large-scale, complex HR technology projects.
  • Experience in leadership and communication skills, with the ability to influence stakeholders at all levels.

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