AM - Processing

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time 30,000 - 60,000 per year

Why join us?

Responsible for Processing, Data Accuracy, Quality, Supporting Operations, Training

What you'll do:

  • Strong presentation skills, ability to communicate clearly, concisely and effectively in English, both oral and written
  • Strong analytical skills, high attention to detail.
  • Excellent presentation skills
  • Solid planning and organizational skills, with a proven ability to priorities competing demands and communicate this effectively.
  • Proven ability to execute and deliver change, within an operational context.
  • Effective leadership with requisite interpersonal skills necessary to direct and motivate a large team to achieve results
  • Solution orientated, high energy characteristics necessary to support HSS business.
  • Excellent interpersonal skills with the ability to build and maintain global and regional relationships at all business levels
  • Strong collaborative management skills with the various stakeholders.
  • Ensure to support the ops team in daily processing and quality control.
  • Supports in procedure review.
  • Supports in MI generation.
  • Demonstrate effective core behaviors and values including teamwork, focus, drive & determination.
  • Ability to communicate effectively with peers and line manager.
  • Ability to multitask with a good eye for detail.
  • Process improvements and audit controls.
  • Exposure to various WFM & OPEX tools ie ICATs, NPM, and Knowledge management.

What you will need to succeed in the role:

  • The nature of the role requires efficiency and accuracy in processing the task within stipulated time.
  • Able to work in high pressure productivity-based environment where deadlines are critical.
  • Has an eye for details to ensure items are processed accurately and meet the QC requirement.
  • Consistent in meeting OOE targets and all KPIs. Able to escalate issues and concerns timely to line manager and follow up on the action required.
  • Speak up when sees an opportunity and continue to be at your best.

What additional skills will be good to have?

  • A post-graduate diploma or degree in any discipline.
  • Fresh graduates are encouraged to apply.
  • Exposure to various processing skills.
  • Experience in analyzing and interpreting large volumes of data/MI.

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