Service Crew

18 hours ago

Mutiara Damansara, Malaysia Wangsa Group Of Companies Full time

Job Title: Restaurant Service Crew

Job Types: Permanent, Full-time

Location of restaurant: mutiara damansara

Responsibilities:

Customer Services

  • Greet and seat customers with a friendly demeanor.
  • Take and deliver customer orders accurately and promptly.

Menu Knowledge:

  • Have a thorough understanding of the menu items.
  • Provide recommendations and answer customer questions.

Order Accuracy:

  • Ensure orders are accurate and meet customer specifications.
  • Double-check orders before delivering to tables.

Communication:

  • Effectively communicate with kitchen staff and other servers.
  • Relay customer feedback and special requests to the kitchen.

Upselling:

  • Suggest additional items or specials to enhance the dining experience.
  • Promote desserts, drinks, or other upsell opportunities.

Table Maintenance:

  • Monitor and maintain cleanliness of tables and dining area.
  • Set up and reset tables efficiently.

Billing and Payments:

  • Present bills to customers and process payments accurately.
  • Handle cash transactions and provide correct change.

Teamwork:

  • Collaborate with kitchen and fellow servers to ensure smooth operations.
  • Assist colleagues when needed.

Qualifications:

  • Previous experience as a server or in customer service is a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of menu items and ingredients.
  • Positive attitude and a customer-focused mindset.

Benefits:

  • * Maternity leave
  • * Opportunities for promotion
  • * Professional development
  • * Protected and covered for EPF, SOCSO and EIS

Schedule:

  • * Afternoon shift
  • * Day shift
  • * Evening shift

Supplemental pay types:

  • * Yearly bonus

Job Type: Full-time

Pay: RM1, RM2,500.00 per month

Work Location: In person

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