Claim Assessor/ Senior Claims Assessor
2 weeks ago
Shift: Normal working hours
Public Holidays: Follows Singapore PH calendar. Some Malaysian PHs are working days—but don't worry, you'll be compensated
About the Role
Are you the kind of person who loves diving into details, solving puzzles, and making sure everything adds up just right? Do you have experience handling Singapore inpatient medical claims and want to be part of a team that values precision and personality?
We're on the lookout for a Claims Assessor / Senior Claims Assessor who's sharp, curious, and ready to make a real impact in the world of healthcare claims.
What You'll Be Doing- Assess medical claims – inpatient, outpatient, hospitalisation, surgery, and more
- Ensure compliance – follow policy terms, regulatory rules, and internal guidelines
- Meet turnaround times – because speed and accuracy are your superpowers
- Investigate tricky claims – resolve disputes and dig into root causes
- Collaborate – work with healthcare providers, policyholders, and internal teams
- Spot the odd ones out – flag potential fraud and escalate when needed
- Improve processes – share ideas and help us get better every day
- Keep records tidy – document everything clearly in our claims system
Education: Diploma or Degree in Medicine, Nursing, Biomedical Science, Biotechnology, or similar
Experience: At least 1 year in inpatient claims (Singapore claims experience = major plus)
Skills:
- Microsoft Word & Excel wizardry
- Fluent in English (written & spoken)
- Detail-obsessed and super organized
- Great at juggling tasks and managing time
Bonus: Knowledge of medical or health insurance
- Young, vibrant team culture
- Cross-border exposure (Singapore-Malaysia claims)
- Structured work hours + PH compensation
- Open communication and room to grow
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