Electrical Technician

2 weeks ago

Subang Jaya, Selangor, Malaysia Katrin BJ Sdn Bhd Full time 24,000 - 48,000 per year
  1. Product Inspection & Troubleshooting

· Inspect returned electrical and non-electrical products to identify faults or defects.

· Diagnose problems accurately and determine repair requirements.

· Record findings clearly for each case in the service tracking list.

· Coordinate with Customer Service team for case verification or spare part requests.

  1. Product Repair & Quality Assurance

· Perform repair and maintenance according to standard procedures and safety guidelines.

· Replace faulty parts using approved spare parts and record part usage.

· Conduct product functionality testing after repair to ensure safety and performance.

· Ensure repaired units are clean and properly packed before returning to the customers.

  1. SIRIM Application & Testing Coordination

· Prepare and arrange products for SIRIM inspection, testing, and certification processes.

· Liaise with SIRIM officers and relevant departments to ensure timely submission and collection of

units.

· Maintain proper records of SIRIM units, testing schedules, and approval documents.

· Support documentation preparation, product labelling, and coordination of test results.

· Ensure products comply with SIRIM requirements before release to market or customer.

  1. Spare Parts & Tools Management

· Request and track spare parts usage for repair jobs.

· Maintain service tools, equipment, and workbench in good working condition.

· Report low stock, missing, or defective parts and tools to the supervisor promptly.

  1. Documentation & Reporting

· Ensure all service reports, photos, and technical findings are properly recorded.

· Update the warranty tracking system or service listing daily.

· Support the CS team with technical input for customer communication.

· Keep proper documentation related to repair history, part usage, and SIRIM-related activities.

  1. Team & Operation Support

· Work closely with the Customer Service and Warehouse teams for smooth product flow.

· Support product testing or demonstration during internal training or product evaluation.

· Participate in continuous improvement to enhance service efficiency and turnaround time.

Qualifications:

  • Certificate or Diploma in Electrical, Electronic, or Mechanical Engineering, or related field

  • Minimum 1–2 years' experience in product servicing or repair (home appliances preferred).

  • Basic knowledge of electrical wiring, component testing, and troubleshooting.

  • Experience or familiarity with SIRIM testing or certification processes is an advantage.

  • Able to read and follow technical manuals or diagrams.

  • Good organization skills and attention to detail.

  • Responsible, self-disciplined, and able to work independently.

  • Proficient in basic computer skills (Excel, Google Sheets, WhatsApp).

  • Able to communicate in English and Malay (Mandarin is an advantage).

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Experience:

  • Technician: 1 year (Required)

Work Location: In person

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