Senior Solution Designer/Solution Designer

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…"Hello BIG Possibilities".

Be a part of something BIG

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd) 

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre

As a Senior Solution Designer/Solution Designer, the individual will play a pivotal role in bridging the gap between IT and business stakeholders, ensuring seamless integration of technology solutions to meet business needs.

Make an Impact by:

• Analyse, design, and develop new requirements for projects
• Translate user requirements into working business process models
• Create and maintain solution documentation.
• Manage process change with stakeholders and minimise disruptions to automation.
• Be the domain expertise and provide hands-on experience to formalize, standardize, govern, and evolve the architecture design, standards, and processes in our Intranet suite of applications with the objective of delivering the best practice, relevant, timely, reliable, and cost-effective solutions.  
• Be the strategic interface and global single point of contact between IT and Business stakeholders of the SingTel Group.
• Deliver projects with clearly defined and measurable benefits to the business on time, in scope and within budget. Ensure governance and adherence to project delivery standards.  
• Work closely with outsourced IT providers to ensure delivery of services, solutions and resolution of incidents, problems, etc. within the agreed timelines.
• Ensure issues and changes in systems are addressed within expected SLAs.  Ensure continuous improvements to the systems and processes through proactive review and optimization initiatives with the business.
• Recommend and implement major improvements that have significant benefit to IT or the business.

Skills for Success:

• A Bachelor's degree or higher in Computer Science, IT, or a related field.
• Minimum of 4 years of hands-on experience in software development.
• Strong proficiency in Visual Studio, .NET Framework 6+, C#, TFS, and NuGet packages—you know your way around these tools like a pro.
• Experience working with relational databases such as MSSQL Server or Oracle to ensure seamless data management.
• Proven ability to administer and deliver SharePoint Framework (SPFx) solutions, including Designer, InfoPath, Web Parts, and workflow automation.
• Hands-on experience in developing applications using MS Power App and MS Power Automate to streamline business processes.
• Comfortable working in Agile/Scrum environments, collaborating with cross-functional teams.
• Familiarity with front-end and back-end package management tools to enhance development efficiency.
• Strong communication skills to engage effectively with diverse stakeholders and translate technical concepts into actionable solutions.
• Adaptability to fast-changing environments, with the ability to quickly learn and implement new tools, technologies, and processes.
• A commitment to high coding standards, security best practices, and an excellent user experience, ensuring the final product is both functional and polished.

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