Change and Engagement Specialist

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Airswift Full time

Job Title:
Change and Engagement Specialist

Type:
Contract

Duration:
1 February December 2026

Work Mode:
Hybrid

Location:
Kuala Lumpur, Malaysia

Role Summary:

We are looking for a Change & Engagement Specialist to join on a contingent basis and support global change initiatives. This role focuses on driving adoption of new processes, enabling smooth transitions, and creating engaging resources that help teams embrace change. The ideal candidate brings strong change management experience, excellent communication skills, and a creative approach to engagement.

Key Responsibilities:

Change Management

  • Develop and implement change strategies for new processes and tools.
  • Collaborate with stakeholders to ensure successful adoption and minimize resistance.

Global Engagement

  • Deliver clear, compelling messages to global teams and leadership.
  • Create engagement plans that promote awareness and participation in change initiatives.
  • Develop content for webcasts, team sessions, and other engagement formats.

Branding & Resource Development

  • Maintain and update a SharePoint site for team branding and resources.
  • Prepare presentation and campaign materials aligned with brand guidelines.

Training & Documentation

  • Create user-friendly guides, FAQs, and onboarding materials for process changes.
  • Support virtual training sessions and ensure resources are accessible and effective.

Requirements:

  • Bachelor's Degree in any discipline
  • 3 Years
    of proven experience in
    change management and stakeholder engagement.
  • Strong skills in
    PowerPoint and SharePoint
    customization.
  • Proficiency in English & Bahasa Malaysia
  • Excellent written and visual communication abilities.
  • Ability to produce structured documentation and training content.
  • Experience working with global teams and cross-cultural engagement.
  • Background in process improvement or project management.
  • Creative mindset for engagement initiatives.
  • Adaptability: Comfortable managing ambiguity and shifting priorities.
  • Collaboration: Ability to build strong relationships across global teams.
  • Creativity: Innovative approach to engagement strategies within brand guidelines.
  • Influencing Skills: Skilled at gaining buy-in and driving adoption.
  • Attention to Detail: Ensures accuracy and quality in all deliverables.

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