salex executive
2 days ago
Kuantan, Pahang, Malaysia
Nurachem Sdn Bhd
Full time
60,000 - 120,000 per year
- Lead the preparation and follow-up of Quotations, Delivery Notes (DN), and Purchase Orders (PO)
- Actively engage with clients to understand their needs and propose solutions.
- Oversee the coordination with Operations to ensure timely and accurate delivery of services (portable toilet rental, desludging, cabin and etc.).
- Address client inquiries, feedback, and complaints promptly and professionally to maintain customer satisfaction.
- Verify and submit relevant documentation to Account Department for invoicing and payment claims.
- Maintain compliance with documentation standards for audit and client purposes.
- Serve as the main focal person between clients and internal teams for all sales and service-related matters.
- Confirm service schedules, delivery requirements, and documentation timelines with clients.
- Resolve discrepancies related to orders, service delivery, or documentation by working closely with internal departments.
- Engage with project site teams to collect daily progress updates and ensure smooth execution of services.
- Oversee the monitoring and compilation of daily attendance records for submission to clients.
- Ensure proper filing system for all sales documentation in both digital and physical formats.
- Support the submission of work permits, Risk Assessments, and any other relevant documents required for service execution.
- Identify opportunities to upsell or cross-sell services based on client requirements and project scopes.
- Assist management in business development and sales acquisition strategies.
- Perform any additional tasks or assignments as directed by Management.
- Any other duties as assigned by management
Required Skills & Qualifications
- Proven experience as a Sales Executive or similar role.
- Excellent communication, negotiation, and presentation skills.
- Strong ability to build and maintain customer relationships.
- Target-driven and self-motivated with a results-oriented mindset.
- Good organizational and time management skills.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
· Able to speak, read and write in Chinese is advantageous
- Diploma/Degree in Business Administration, Marketing, or related field (preferred).