IT Barcode Assistant

Job Descriptions:

• 1-3 yrs experience in related field.
• Knowledge in (ERP System).
• Technical Support: System Management: Install, configure, and maintain barcode scanners, printers, and label systems.
• Technical Support: Provide first-line technical support to employees regarding hardware (computers, peripherals, mobile devices) and software issues, often through a help desk system.
• Inventory Tracking: Use barcode technology to track company assets and product inventory, ensuring accuracy in the system (e.g., in a warehouse or retail setting).
• Troubleshooting: Diagnose and resolve technical problems related to barcode equipment, software applications, and network connectivity, escalating complex issues to senior IT staff when necessary.
• Installation and Maintenance: Set up new computer systems, hardware, and software applications; perform routine maintenance tasks, updates, and patches to keep systems running smoothly.
• Data Management: Perform data entry, maintain databases, and assist with data backup and recovery procedures.
• Documentation and Training: Create and maintain technical documentation and user guides, and train staff on how to use new systems and technologies effectively.
• Collaboration: Work with other departments and external vendors to ensure smooth IT operations and service delivery.

Essential Skills and Qualifications

• Technical Knowledge: Foundational understanding of computer hardware, software, operating systems (Windows, MacOS), and basic networking principles.
• Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in data entry, inventory tracking, and system configurations.
• Communication: Fluent in English/Oral/ Written.
• Customer Service: A patient and helpful demeanor when providing user assistance and support.
• Education: Bachelor's degree in Information Technology or a related field preferred by some employers.
• Computer Skills: Powerpoint, MS Word, Ms Excel, ERP System (bonus). And Any barcode system.

Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) can be advantageous.

Job Types: Full-time, Permanent, Internship

Contract length: 3 months

Pay: From RM2,500.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance

Ability to commute/relocate:

• Melaka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: In person