Business Support Intern

2 weeks ago

Bayan Lepas, Penang, Malaysia Motorola Solutions Malaysia Sdn Bhd Full time 10,000 - 12,000 per year

Job description:

  • Handle inbound calls, chats, web enquiries and emails from prospects or customers who want to buy or have an interest in implementing projects involving Motorola Solutions' products and solutions
  • Own non-technical requests and drive through to resolution.
  • Work with the repair centre on resolving issues around repair time, quality issues or shipping.
  • Act as focal point and liaise with customers, partners, engineers and support managers
  • Assist partners/ prospective partners with questions on the PartnerEmpower program or related tools and trainings. Provide administrative support to both partners and internal Motorola employees.
  • Make outbound calls as and when required by the Channel, Sales and Marketing teams and in accordance with the Partner Empower Program to; profile newly applied partners, welcome newly accepted partners and maintain contact with existing partners at regular intervals.
  • Have a good level of understanding of the whole Motorola Solutions' product portfolio and solutions.
  • Act as customer facing ambassador for Motorola Solutions. Conduct yourself and communicate in a professional manner in order to help and facilitate customer requests as seamlessly and efficiently as possible

Requirements:

  • Currently pursuing a Bachelor's or Diploma in Business Studies, International Business Management, or Information Technology (IT).
  • Excellent command of English and Mandarin (both Traditional and Simplified), with strong reading and writing skills to support China Region
  • Preferably some experience in sales or customer-oriented roles.
  • Strong communication skills, both spoken and written — including active listening, negotiation, and the ability to influence.
  • A calm and confident attitude, with the ability to work well under pressure, independently or as part of a team.
  • Highly motivated, with a strong drive to succeed.
  • Great attention to detail and accuracy in work.
  • Willing to work on-site in Bayan Lepas, Penang.
  • Able to start the internship in December 2025 or January 2026
  • Available for a minimum internship period of 4 months or longer (preferred).
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