Visual Merchandise Manager
2 days ago
Responsibilities:
- Lead and embed
The COG Way
to build a team of engaged, high-performing brand and product ambassadors - Act as the voice of in-store experience, sharing insights and collaborating with Brand partners to shape future initiatives
- Partner with Retail and Merchandising teams to deliver consistent, country-relevant store experiences that protect and elevate Brand DNA
- Review in-store execution and make commercial and customer-focused decisions to drive performance and contribution
- Remove friction points and ensure the team has what they need to deliver exceptional customer experiences across all channels
- Brief and guide the team to deliver monthly visual sets in line with Brand plans and the VM Framework
- Lead the execution of new brand initiatives and localized trade actions with sound judgment and market insight
- Set clear expectations, review performance, and provide feedback and coaching using the Group Performance Framework
- Drive team wellness, engagement, and development to enable succession and retention
- Lead by example in creating a safe, inclusive, and values-driven workplace aligned with the
Safety Matters Framework
Requirements
- Strong leadership and people development capabilities — able to coach, motivate, and grow others
- Excellent communication, collaboration, and influencing skills across multiple stakeholders
- Commercial acumen with ability to balance brand, customer, and business priorities
- Deep understanding of product knowledge, brand DNA, and visual merchandising principles
- Customer-obsessed mindset with proven ability to deliver engaging retail experiences
- Strategic thinker with curiosity, innovation, and problem-solving abilities
- Demonstrated ability to manage change, drive results, and maintain personal effectiveness under pressure
- Strong judgment and decision-making skills to adapt and localize strategies effectively
- Minimum 5 years in retail management, brand experience, or visual merchandising leadership
- Proven experience leading multi-site teams or large-scale retail operations
- Background in fashion and or lifestyle retail environments preferred
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