Senior / Junior Account Manager (Sales)

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Raddish Technology Sdn Bhd Full time 40,000 - 60,000 per year

We are looking for a dedicated and results-oriented Account Manager to join our team. The Account Manager will be responsible for maintaining and expanding relationships with our key clients. The ideal candidate should have a strong understanding of our product/services and be able to identify opportunities for growth within the client accounts.

Key Responsibilities:

  1. Sales Strategy Development : develop and implement effective sales strategies to drive revenue growth and achieve company goals.
  2. Team Leadership : Lead, mentor, and motivate the sales team to meet and exceed sales targets. Provide coaching and guidance to team members to improve their performance.
  3. Client Relationship Management : Build and maintain strong, long-lasting client relationships. Understand client needs and objectives and ensure they are met.
  4. Account Growth : Identify opportunities for account growth and upselling. Develop account plans to maximize revenue.
  5. Product/Service Knowledge : Develop a deep understanding of our products/services to effectively communicate their value to clients
  6. Client Support : Serve as main point of contact for client inquiries, issues, and escalations. Collaborate with internal teams to ensure prompt resolution.
  7. Account Planning : Develop account plans and strategies to achieve client satisfaction and business objectives.
  8. Sales Forecasting : Work closely with the sales team to forecast client needs and revenue projections accurately.
  9. Reporting : Prepare and present regular account status and performance reports to management.
  10. Performance Evaluation : Conduct regular performance evaluations and provide feedback to team members. Implement performance improvement plans when necessary.

Experience Requirements:

  • Education: Bachelor's degree in Business, Sales, or a related field
  • Preferrable to have minimum 2 years of experience in account management, knowledge with Cybersecurity, Infra Network, Cloud Solution, Data Server Solution will have added advantages.
  • Proven track record of meeting or exceeding sales targets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong leadership and team management abilities.
  • Strong problem-solving abilities

Skill & Related Requirement:

  • Communication Skills – Strong written and verbal communications skills and use of professional business language.
  • Sales Skills – Consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.
  • Industry Knowledge – Basic understanding target industry, able to deliver provided messaging on client solutions.
  • Business Operations – Able to accurately document call outcomes/notes, and record qualification criteria.

Additional Information

  • Office Hours: Monday - Friday, 9am - 6pm.
  • Salary is negotiable based on experience.
  • Benefits include social security, health insurance, dental insurance, maternity leave, professional development, incentives, and bonuses.
  • Job Types: Full-time, Permanent.
  • Schedule: Fixed shift, Monday to Friday.
  • Supplemental Pay: Commission pay, performance bonus, allowances, Travel Incentives
  • For more information, please visit our website:

Benefits:

  • KWSP/ EPF/ SOCSO
  • Health insurance
  • Maternity leave
  • Professional development
  • Sales Commission
  • Performance Bonus
  • Local / Oversea Company Trip
  • Five (5) days work, 9am to 6pm
  • Basic + Commision + Accelerator

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