Operations Support Intern

2 weeks ago

Puchong New Village, Malaysia UpSkillingMinds Sdn Bhd Full time 20,000 - 30,000 per year

Role Description

To support the Operations Team in ensuring the smooth execution of training and administrative processes by preparing and updating documents, maintaining accurate operational records, and providing ad-hoc assistance to enhance overall efficiency and compliance with internal procedures, and cross-team collaboration

KEY RESPONSIBILITIES AND DUTIES

1.⁠ ⁠Assist in preparing, formatting, and updating training-related documents, templates, and reference materials in the Client Task Management platform and shared drives.

2.⁠ ⁠Support data entry, filing, and organization of training or team-building materials, attendance records, and venue quotations.

3.⁠ ⁠Maintain accurate and up-to-date operational documentation, ensuring compliance with internal processes and standards.

4.⁠ ⁠Assist in coordinating logistics for internal training activities, including scheduling, resource preparation, and material distribution if needed.

5.⁠ ⁠Provide general administrative support to the Operations Team to ensure smooth day-to-day workflows.

CORE COMPETENCIES REQUIRED

1.⁠ ⁠Efficiency: Ability to manage multiple administrative tasks promptly and accurately, ensuring smooth operations. This includes preparing and updating training-related documents, maintaining operational records, and supporting team workflows with minimal delays.

2.⁠ ⁠Attention to Detail: Ensures precision in formatting, data entry, and organization of training or team-building materials, attendance records, and venue quotations. Maintains accuracy in documentation to meet internal standards and compliance requirements.

3.⁠ ⁠Organizational Skills: Capable of maintaining well-structured operational documentation, ensuring quick retrieval of information, and upholding consistency in processes across shared drives and the Client Task Management platform.

4.⁠ ⁠Time Management: Effectively prioritizes and organizes tasks to meet deadlines for internal training activities, including scheduling, preparation, and coordination of logistics.

5.⁠ ⁠Team Collaboration: Works closely with the Operations Team to provide general administrative support, fostering a cooperative work environment and contributing to the seamless execution of day-to-day workflows.

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