pembantu perhubungan pelanggan

1 week ago

Nusajaya, Johor, Malaysia Basic Today Klang Full time 22,800 - 31,200 per year

JOB VACANCY: Pembantu Perhubungan Pelanggan

Location: Iskandar Puteri

Intake: December 2025

Salary: RM1,900 – RM2,600

Job Responsibilities:

  • Handling all inbound calls, live chat and email pertaining customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • Exceeding customer expectation in terms of customer service & accurate information
  • Working in a team to achieve the required KPI elements and SLA
  • Proficient in computer typing skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Good computer literacy

Requirements:

  • Malaysian citizen.
  • Minimum SPM / Diploma preferred.
  • Good communication skills.
  • Able to start immediately is an advantage.
  • Customer service experience is a plus, but fresh graduates are encouraged to apply.

Working Hours:

  • Rotation shift

Benefits:

  • Overtime (OT)
  • Incentives
  • Shuttle bus provided
  • Allowances

Job Type: Full-time

Pay: RM1, RM2,600.00 per month

Work Location: In person

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