Electrical Appliance Consultant
2 weeks ago
1. Customer Consultation & Product Guidance
- Understand customer needs and recommend suitable electrical appliances (e.g., cleaning appliances, kitchen appliances, smart home devices).
- Explain product specifications, features, and benefits in an easy-to-understand manner.
- Guide customers through comparisons between models and brands to support informed decision-making.
- Provide after-sales advice on usage, maintenance, and basic troubleshooting.
2. Product Demonstration
- Conduct hands-on demonstrations to showcase product capabilities.
- Ensure demo units are functioning, clean, and properly displayed.
- Highlight key selling points and competitive advantages.
3. Sales Achievement
- Work towards monthly and quarterly sales targets.
- Actively engage walk-in customers to drive interest and conversion.
- Promote ongoing campaigns, discount offers, and product bundles.
4. Store Display & Merchandising
- Ensure products are neatly arranged, labeled, and priced correctly.
- Maintain a tidy and professional showroom or retail area.
- Monitor stock levels and coordinate replenishment when needed.
5. Product Expertise & Continuous Learning
- Stay updated on new product launches, technology updates, and industry trends.
- Attend product training sessions and refreshers.
- Provide feedback to management regarding customer preferences, common questions, and product performance.
6. Reporting & Coordination
- Prepare daily or weekly sales and customer feedback reports.
- Inform the technical or customer service team of any recurring issues or product defects.
- Collaborate with marketing, retail operations, and inventory teams when required.
Job Types: Full-time, Permanent
Pay: RM1, RM2,000.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Work Location: In person
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