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Strategic & Business Operation Manager

2 weeks ago

Tampoi, Johor, Malaysia PERFORMANCE PORTFOLIO SDN. BHD. Full time 120,000 - 240,000 per year

Strategic Deployment & Execution

  • Translate company strategy into annual, monthly, and weekly departmental action plans.
  • Support the COO in monitoring strategic KPIs (sales growth, gross margin, cost efficiency, and productivity).
  • Conduct monthly strategic reviews, evaluating progress and recommending corrective actions.

Operational Excellence
  • Manage and optimize production, logistics, and maintenance for batching plants.
  • Establish data-driven dashboards to monitor OEE, downtime, maintenance costs, and fleet performance.
  • Lead TPM review meetings and ensure continuous training and improvement implementation.

QRQC Management & Cost Improvement
  • Lead weekly QRQC meetings to identify, analyze, and resolve quality and operational issues.
  • Ensure 100% follow-up and closure of all action items ("Every task has an owner, every issue has a result").
  • Drive cross-department improvement projects with quantified ROI and cost-reduction impact.
  • Maintain the company's Problem–Action–Standard database for knowledge sharing and continuous learning.

Sales & Business Development
  • Collaborate with the Sales Executive to grow cash sales and SME customer segments.
  • Support the COO in developing pricing strategies and customer portfolio diversification.
  • Conduct market and competitor analysis to support strategic decisions.
  • Strengthen brand positioning as"The Preferred Eco-Friendly Concrete Partner."

SOP Standardization & Digital Transformation
  • Develop and enforce standard operating procedures (SOPs) for production, logistics, maintenance, and sales.
  • Integrate digital platforms (e.g., MOMS / IoT) for real-time monitoring and cost analysis.
  • Conduct quarterly SOP audits (≤ 10% deviation) and embed results into department KPI reviews.
  • Promote IMS, 5S, and Lean principles to build a digital and efficient operation environment.

Leadership & Culture Development
  • Lead cross-functional teams (Operations, QAQC, Finance, Sales) to achieve aligned objectives.
  • Facilitate daily huddles, weekly QRQC reviews, and monthly TPM reports to establish discipline and communication rhythm.
  • Support the CEO in building a results-driven, collaborative, and improvement-oriented culture.