Dental Associate 牙科助理

7 days ago

Johor Bahru, Johor, Malaysia Q & M Dental Group (Malaysia) Sdn Bhd Full time

Job Highlights:


• No related work experience needed, training will be provided


• 6 working days per week


• Remuneration package: Basic Salary + OT Pay + Medical Allowance + Dental Allowance + Cleaning Allowance + Sales Incentives + Attendance Incentive

Work location:

Johor Bahru: Mount Austin | Bandar Seri Alam | Bukit Indah | Tun Aminah | Taman Molek | Permas Jaya

Other location: Tangkak | Segamat

Job Responsibilities:

1. Reception Duties:


• Greet and assist all patients with inquiries, whether by phone or in person, ensuring service is prompt and courteous.


• Register patients for scheduled appointments or walk-in treatments.


• Manage patient checkouts, including dispensing medication, collecting accurate payments, and scheduling follow-up appointments.


• Process various forms of payment including cash, e-payment, cheques, or cards.


• Accurately enter consultation fees, treatment charges, and product sales into the system.


• Issue receipts, tax invoices, and medical certificates via our computer system.


• Maintain accurate and organized patient treatment records.


• Uphold a clean and organized clinic environment at all times.


• Receive, inspect, and properly store clinic supplies delivered by approved vendors.

2. Assisting the Dentist:


• Provide timely assistance to the dentist(s) as needed.


• Maintain medical equipment and instruments in good working condition.


• Ensure treatment rooms are kept clean and organized consistently.


• Manage the logistics of sending, receiving, and monitoring cases sent to the laboratory.


• Conduct specific medical tests on patients as directed.

Job Requirements:


• Candidate must possess at least a SPM.


• Required language(s): English, Bahasa Malaysia, Mandarin (We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients).


• No prior experience is required; training will be provided.


• Good communication and interpersonal skills.


• Willing to wear Personal Protection Equipment for long hours.


• Must not be afraid of blood and saliva.


• Well groomed, professional, with cheerful disposition.


• Willing to work 6 days per week, rotational shifts.


• Able to work during clinic operations hours : 9AM to 9PM

Additional Benefits:

Training Provided, Annual Bonus, Performance Bonus, Staff Discount

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