Marketing Operation Executive

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Full time

Role Overview

Join our Promotions team to run the operational heartbeat of

marketing promos—from planning and QA to launch, monitoring, and wrap-up. This

is a hands-on, independent role for someone who is both creative and

process-driven, thrives in fast cycles, and loves turning ideas into flawless

execution at scale.

Responsibilities

  • Be the subject‑matter expert
    : Understand the mechanics, eligibility, and T&Cs of each promotion.
  • Own end‑to‑end execution
    : Plan timelines, coordinate assets and approvals, set up and QA campaigns, launch, monitor, and close with learning.
  • Run the operations
    : Manage the opt‑in application workflow, compile and validate data, and coordinate processing with internal teams.
  • Support our clients
    : Handle and resolve client inquiries and issues related to promotions, partnering with internal stakeholders as needed.
  • Track & report:
    Maintain the promotions tracker, ensure on‑time delivery, and produce summary reports with simple effectiveness analysis and recommendations.
  • Contribute as needed:
    Take on ad‑hoc tasks that keep the team and campaigns moving.

Requirements

Experience & background:

  • 2 years' experience in campaign management or marketing operations
    , owning end-to-end execution (planning, QA, launch, tracking, and post-mortems).
  • Fluency in English plus proficiency in a second language (Mandarin preferred); comfortable working across diverse cultures.
  • Strong stakeholder management and cross-functional communication skills.
  • Solid project management: prioritise effectively, manage timelines, and deliver in a fast-paced environment.
  • Creative problem-solver with both operational rigour and strategic thinking.
  • High attention to detail and data accuracy; comfortable with basic performance analysis.
  • Proficiency with Microsoft Excel (e.g., lookups, pivot tables) and the broader Microsoft Office suite.
  • Reliable team player with a strong work ethic and a growth mindset; eager to learn new tools and skills.

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