Warehouse And Admin Assistant

Key Responsibilities:

After-Sales Service Administration

• Coordinate job scheduling for service engineers and technicians.
• Prepare service reports, job sheets, and customer feedback documentation.
• Assist in monitoring service progress and follow up with customers for job completion.
• Handle service-related documentation such as warranty claims, service agreements, and billing coordination.
• Maintain accurate records of service activities, customer history, and parts usage.
• Provide administrative support for training, meetings, and departmental reporting.

Warehouse Administration

• Manage incoming and outgoing spare parts and tools according to company SOPs.
• Perform stock checks, cycle counts, and ensure inventory accuracy.
• Prepare and maintain warehouse documentation such as GRN (Goods Received Note), DO (Delivery Order), and stock transfer forms.
• Support parts issuance to service engineers and monitor stock levels to avoid shortages.
• Ensure warehouse cleanliness, safety, and compliance with audit requirements.
• Liaise with procurement and logistics teams for replenishment and shipment tracking.

Requirements:

• Diploma/Degree in Business Administration, Logistics, Supply Chain, or related field.
• At least 2 years of working experience in service administration, warehouse, or related fields (preferably in heavy equipment, automotive, or machinery industry).
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office (Excel, Word) and ERP/WMS systems.
• Good communication skills in English, Bahasa Malaysia, and Mandarin (advantage).
• Ability to work independently and as part of a team.
• Fresh graduates are welcome to apply.

Competencies:

• Customer-oriented mindset with problem-solving skills.
• Strong time management and ability to prioritize tasks.
• Team player with cross-functional coordination ability.
• Integrity, responsibility, and accountability in handling warehouse stock.

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• What is your expected salary?
• What's your notice period/ When is your earliest availability start date?

Work Location: In person