Integration Engineer

Job Description Summary

The Integration Engineer has experience with core BD products and related interfaces. Responsible for providing implementation and support of BD integration projects for pharmacy, materials management and related healthcare systems to BD customers. The Integration Engineer is responsible for design and validation of scoped interfaces to meet project timelines and established revenue objectives.

Job Description

About BD

Be part of something bigger

BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD's dispensing customers with a mission that's focused on knowing there's a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us

The Integration Engineer has experience with core BD products and related interfaces. Responsible for providing implementation and support of BD integration projects for pharmacy, materials management and related healthcare systems to BD customers. The Integration Engineer is responsible for design and validation of scoped interfaces to meet project timelines and established revenue objectives.

Communication

• Participate in meetings / conference calls with customers to facilitate interface design, training, and validation.
• Establish rapport with customers (internal & external) that is conducive to a long term business relationships.
• Must be able to interact with customer teams, gain consensus within teams and deliver concise and consistent communication.
• Consult Senior and Lead Integration Engineers as appropriate.

Technical

• Demonstrate knowledge of BD products and how they integrate with customer systems. Demonstrate understanding of core BD products, hospital information systems and system validation.
• Ability to interact with diverse cross-functional teams with a focus on medium to large health care organization.
• Actively participate in all training activities outlined by established Integration Engineer Learning Path.
• Participate in product/version upgrade integration validation.
• Must be detail oriented, and demonstrate the ability to multitask and implement projects consistent with established company and customer objectives.
• Demonstrate problem solving, troubleshooting, and system consultation skills related to BD product integration, best practice considerations and standardization.
• Expected to meet on call duties as scheduled.

Administrative

• Maintain accurate account backups and documentation.
• Work independently.
• Comply with all BD and Integration Engineer Policies and Procedures.
• Timely completion of project documentation.
• Monitor and supply updates on escalated critical issues.
• Possess excellent organizational skills with the flexibility to readily adapt to change.
• Assist MMS with Field Action execution, including customer notifications, obtaining customer acknowledgment forms, and follow-ups with customers to answer questions.
• Ensure all role related project records are accurate and up to date.
• Ensuring compliance with all relevant BD policies, procedures, and applicable regulatory requirements.
• Supports BD product teams to ensure the successful completion of their remediation projects.

Requirements

• 3+ years of working experience with technical (systems) involvement and computerized system applications with knowledge of HL7 or EDI standards.
• Bachelor's degree preferred or equivalent education and work experience.
• Knowledge of HIS integration systems, BD products and hospital workflow.
• Experience with integrated delivery networks/multi-facility health systems required.
• Proficient in Microsoft applications, including Excel, SharePoint, Word, Outlook and PowerPoint.
• Suggested certifications include:
• HL7
• MCSE
• HIPAA
• Interface Engine (ex. eGate, Cloverleaf, Mirth, etc.)
• Position requires flexible working hours, including nights and weekends. Ability to work independently from a home office.
• Training will be conducted during US daytime hours, and the role will start on daytime shifts but may transition to night shifts as needed.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Click on apply if this sounds like you

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

Additional Locations

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