Retail Associate

2 days ago

Johor Bahru, Johor, Malaysia Penerbitan Pelangi Sdn Bhd Full time 2,500 - 30,000 per year

Job Responsibilities

Customer Service

  • Assist customers in finding books and recommending titles based on their needs.
  • Provide excellent and friendly service to walk-in and regular customers.
  • Handle membership registration and explain member benefits.

Sales & Promotion

  • Promote ongoing promotions, new arrivals, and special deals to customers.
  • Assist with arranging promotional displays and point-of-sale materials.
  • Support live events, storytelling sessions, or campaigns (if any).

Inventory & Stock Handling

  • Receive, unpack, and arrange stock on shelves or promotional tables.
  • Ensure books are displayed neatly and restocked when necessary.
  • Monitor low stock levels and inform the store supervisor.

Cashiering & POS

  • Operate the cash register and handle transactions accurately.
  • Issue receipts and manage returns or exchanges in line with store policy.

Store Maintenance

  • Maintain cleanliness and tidiness of the store, display areas, and cashier counter.
  • Ensure books are properly organized according to category

Job Requirements

  • Minimum SPM qualification in any field
  • At least 1 year of experience in retail or customer service is preferred
  • Experience using cash registers or POS systems is preferred
  • Fluent in Bahasa Melayu and English; proficiency in Mandarin is added advantage.

Job Types: Full-time, Permanent

Pay: RM2, RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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