Operations & Machine Project Coordinator (Bukit Raja)- SPX Express

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time 35,000 - 70,000 per year

Department Operations

LevelExperienced (Individual Contributor)

LocationMalaysia - Kuala Lumpur

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

About the Team:

Support the ASM team in project coordination, planning, and machine improvement initiatives. The role involves working closely with vendors, regional stakeholders, and operations teams to ensure smooth execution of automation projects and continuous improvement of machine performance and efficiency.

Job Description:

  • Assist in planning, tracking, and coordinating ASM/ automation-related projects (installation, upgrades, efficiency improvements).
  • Liaise with vendors, operational excellence team, regional teams, operations and other stakeholders to ensure project alignment and timely delivery.
  • Monitor machine performance, analyze data, and support troubleshooting of recurring issues. Participate in and propose machine improvement projects to enhance throughput, reliability, and productivity.
  • Monitor machine performance data, identify operational bottlenecks, and support troubleshooting or root cause analysis.
  • Participate in machine improvement projects and proactively propose ideas to enhance throughput, reliability, and productivity.
  • Ensure compliance and discipline in operational execution by coordinating closely with supervisors and technical teams.
  • Conduct site visits to SOCs to observe processes, gather feedback, and identify improvement opportunities.

Requirements:

  • Bachelor's Degree in Logistics, Industrial Engineering, Mechanical/Electrical Engineering, or related field.
  • 1–3 years' experience in logistics operations, industrial projects, or automation environments.
  • Fluent in English, Mandarin and Malay languages in speaking and writing.
  • Strong analytical and problem-solving abilities; able to deep dive into operational data and propose improvements.
  • High attention to detail with strong discipline and ownership in driving compliance and project accuracy.
  • Good interpersonal and communication skills; able to bridge between ground teams and management effectively.
  • Proficient in Excel and PowerPoint and AutoCAD.
  • Willing to travel to other SOC sites within when required.

  • Staging Operations Intern

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time 2,000 - 4,000 per year

    Job DescriptionAssist in ensuring all pallets/gunnies at the main or backup staging lanes are scanned accurately before dispatch to Linehaul.Support in assigning pallets/gunnies to the correct hub and ensuring proper FIFO arrangement.Monitor and follow up on any abnormal TO (Transfer Order) status at problematic areas.Ensure staging lane utilization is...

  • Employer Branding Intern

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time 20,000 - 30,000 per year

    Job DescriptionSupport planning and execution of campus programs, career fairs, and student engagement initiativesLiaise with universities and government partners to ensure timely rollout of employer branding activitiesAssist in content creation for social media (LinkedIn) and internal branding materialsCoordinate branding logistics, post-event reporting,...

  • Merchant Success Relationship Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express (M) Sdn Bhd Full time 24,000 - 72,000 per year

    Full-Time (Contract - 12 Month)◦Partner acquisition - acquire retail stores to sign up as SPX Buyer Self Collection (BSC), offering parcel collection services to Shopee buyers.◦Every sales agent will be give a list of targeted locations and agents are required to pitch SPX program to the target stores◦Handle the entire process from lead acquisition,...

  • Project Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time 60,000 - 80,000 per year

    ResponsibilitiesData Management & ReportingBuild, maintain, and automate operational dashboards to support performance tracking and decision-making.Analyze data trends to identify areas of improvement and provide actionable insights to management.Ensure data accuracy and consistency across reports and systems.Partner Billing & Payout OversightManage partner...

  • Relationship Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time

    ResponsibilitiesAccount ManagementServe as the primary point of contact for managed SPX service points.Foster strong relationships with partners to maintain high service levels.Address operational inquiries, concerns, and escalations from partners.Partner Onboarding and SupportProvide online training and one month of incubation support to new partners.Ensure...

  • Strategic Project, Business Development

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time 40,000 - 72,000 per year

    Job DescriptionDevelop, implement, and execute business development and growth strategies to support organizational objectives.Identify, design, and implement solutions that improve business processes and operational efficiencyLead end-to-end stakeholder management, including project planning, coordination, and successful roll-out of initiatives.Manage and...

  • Drop-Off Point Coordinator

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time 24,000 - 72,000 per year

    Job DescriptionWelcome and assist customers in a friendly and professional manner.Ensure the reception area is tidy and well-stocked with necessary stationery and materials.Service customers' delivery, packing, and shipping needs efficiently.Receive customer orders and coordinate with drivers for pick-up.Monitor and ensure smooth operation and parcel pick-up...

  • Automation Technician, ASM Intern

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time 40,000 - 60,000 per year

    Job DescriptionAssist senior technicians with the daily inspection, preventative maintenance, and servicing of the automated sorting machine.Support the team in troubleshooting and resolving minor mechanical, electrical, and pneumatic issues to minimize downtime.Participate in the calibration and testing of key components such as sensors, conveyors,...

  • Employer Branding Intern

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Mobile Malaysia Sdn Bhd Full time 120,000 - 180,000 per year

    The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee's growth, and as our business expands, so does the need to develop and support our employees.Job Description:Support planning and execution of campus programs, career fairs, and student engagement...

  • Control Tower Admin, SPX Xpress

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time 40,000 - 80,000 per year

    About The TeamJob Description:Responsible for monthly reconciliation of linehaul invoices / costings with multiple vendorsPerform analysis and prepare detailed reports, both periodically and ad-hoc basis to monitor spendingOrganize and schedule ad-hoc briefing to vendors (if required) whenever new implementation/process being rolled outExamine data to help...