Outlet Supervisor

2 weeks ago

Bukit Bintang, Malaysia MN Bizsmart Sdn Bhd Full time 25,000 - 40,000 per year

1. Daily Operations

  • Lead and manage day-to-day operation of the outlet.

2. Staff Management

  • Supervise, guide, and motivate outlet team members to achieve performance targets.
  • Conduct on-the-job training and refreshers for new and existing staff.
  • Ensure proper grooming and discipline among team members.

3. Customer Service

  • Maintain excellent customer service standards at all times.
  • Handle customer inquiries, feedback, and complaints professionally.
  • Monitor customer satisfaction and suggest improvements when necessary.

4. Sales & Inventory Control

  • Monitor daily sales and report performance to management.
  • Conduct stock counts, record discrepancies, and submit reports accordingly.
  • Ensure proper cash handling and daily sales reconciliation.

5. Quality & Hygiene

  • Ensure food presentation and taste meet company standards.
  • Enforce hygiene, health, and safety regulations (including food handling SOPs).
  • Ensure cleanliness, organization, and readiness of the outlet before opening and during service hours.

6. Reporting & Coordination

  • Proficient in POS and reporting system.
  • Prepare daily sales, manpower, and operational reports.
  • Communicate any issues, equipment breakdowns, or operational challenges to management.
  • Coordinate staff schedules, break times, and shift rotations.

Requirements

  • Diploma in F&B Management, Hospitality, or related field (preferred but not mandatory).
  • Minimum 1-2 years of experience in F&B.
  • Strong leadership, interpersonal and communication skills.
  • Able to work shifts, weekends, and public holidays.
  • Positive attitude and passion for customer service.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM2,500.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion

Ability to commute/relocate:

  • Bukit Bintang: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you a Malaysian?
  • Are you able to work shifts, weekends, and public holidays? (Yes/No)
  • What is your expected salary?

Work Location: In person

  • Outlet Supervisor

    1 week ago

    Bukit Bintang, Malaysia Toast Maker Full time

    **1. Daily Operations** - Lead and manage day-to-day operation of the outlet. **2. Staff Management** - Supervise, guide, and motivate outlet team members to achieve performance targets. - Conduct on-the-job training and refreshers for new and existing staff. - Ensure proper grooming and discipline among team members. **3. Customer Service** - Maintain...

  • Outlet Supervisor

    1 week ago

    Bukit Mertajam, Malaysia Secret Recipe Cake and Cafe Sdn Bhd Full time

    **Supervisor Job Scope**: - Create employees’ schedules to ensure efficient operations - Supervise and train staff to ensure they adhere to established standards of service and professionalism - Assist in execution of the strategic planning including outlet food costs control, stock take and stock ordering - Oversee daily cafe operations, including...

  • Outlet Supervisor

    1 week ago

    Bukit Mertajam, Malaysia Cleanpro Laundry Holdings Sdn Bhd Full time

    **1) Outlet Cleaning**: - Cleaning interior and exterior of Washer & dryer including the drum, glass window and door seal. - Cleaning interior of detergent and softener compartment - Cleaning the lint filter drawer by removing the lint - Sweeping and mopping the entire floor (front & back) area of the outlet including brushing the walkway - Wipe all the...

  • Outlet Supervisor

    1 week ago

    Bukit Mertajam, Malaysia Cleanpro Laundry Holdings Sdn Bhd Full time

    **1) Outlet Cleaning**: - Cleaning interior and exterior of Washer & dryer including the drum, glass window and door seal. - Cleaning interior of detergent and softener compartment - Cleaning the lint filter drawer by removing the lint - Sweeping and mopping the entire floor (front & back) area of the outlet including brushing the walkway - Wipe all the...

  • Outlet Supervisor

    1 week ago

    Bukit Mertajam, Malaysia Cleanpro Laundry Holdings Sdn Bhd Full time

    **1) Outlet Cleaning**: - Cleaning interior and exterior of Washer & dryer including the drum, glass window and door seal. - Cleaning interior of detergent and softener compartment - Cleaning the lint filter drawer by removing the lint - Sweeping and mopping the entire floor (front & back) area of the outlet including brushing the walkway - Wipe all the...

  • Assistant Supervisor

    3 days ago

    Bukit Bintang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

  • Supervisor (New Outlet - Galeria Impian Penang)

    5 days ago

    Bukit Mertajam, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time

    Supervision of the barista and pantry maid so they will maintain the quality of service and product, and enforce all procedures in the absent of the Outlet Manager. **Supervisor Job Responsibilities**: - Assist the Outlet and Assistant Manager in planning and executing all sales promotions effectively. - Maintain an efficient, friendly service standard at...

  • barista / outlet supervisor

    1 day ago

    Bukit Jalil, Kuala Lumpur, Malaysia Malaysia International Franchise Sdn Bhd Full time 30,000 - 60,000 per year

    About the roleWe are seeking an experienced Barista/Outlet Supervisor to join our team at Malaysia International Franchise Sdn Bhd' in our Bukit Jalil, Kuala Lumpur location. This is a full-time position where you will be responsible for delivering exceptional customer service and overseeing the daily operations of our bustling cafe.What you'll be...

  • Accounts and Admin Assistant

    3 days ago

    Bukit Bintang, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Financial Accounting, Managemnet accounting, Accounting support, Retail sales, Buyer/Merchandiser - ** Industry**: Retail - ** Job Description**: - Managing and handling day-to-day accounts and related tasks across all outlets, including cash flow discrepancies and item returns - Purchasing supplies and handling contractors across all...

  • Outlet Assistant

    1 week ago

    Bukit Bintang, Malaysia Remobie Full time

    Key Responsibilities **- To assist store staff in daily tasks to ensure smooth daily operations** membantu kakitangan stor dalam tugas harian untuk memastikan operasi harian lancar **- To handle walk-in customers with any inquiries reagrding company products and service** Untuk mengendalikan pelanggan yang datang dengan sebarang pertanyaan mengenai produk...