IT/MIS Manager

1 week ago

Bandar Enstek Negeri Sembilan, Malaysia Private Advertiser Full time
  • Develop IT/MIS strategies, policies, and governance to support company growth.
  • Protect IT assets and ensure data security, integrity, and privacy.
  • Oversee daily IT/MIS operations, data center uptime, network performance, and business applications.
  • Manage user access, system accounts, and IT hardware/software inventory.
  • Monitor and optimize software licenses and compliance.
  • Lead ERP (Microsoft D365) improvements, troubleshooting, interfaces, reporting, and user training.
  • Manage application support, analytics, and documentation.
  • Maintain secure and reliable IT infrastructure and implement cybersecurity measures.
  • Conduct disaster recovery exercises and ensure business continuity readiness.
  • Lead and deliver IT/MIS projects within scope, budget, and timeline.
  • Prepare business cases, project plans, reports, and performance scorecards.
  • Partner with departments to improve processes and recommend technology solutions.
  • Provide expert IT/MIS advice to management and support cross-department communication.
  • Lead, coach, and develop IT Infrastructure and Application Support teams.
  • Monitor team performance, skill development, and service delivery.
  • Manage vendor relationships, ensure SLA compliance, and oversee project-related vendor work.

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