Clinic Assistant

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Chiropractic First Group (M'sia) Sdn Bhd Full time 24,000 - 30,000 per year

Are you passionate about patient care and creating a smooth clinic experience?

Join the team at Chiropractic First Malaysia, one of Asia's leading chiropractic providers. We're looking for a dedicated Clinic Assistant who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering excellent service.

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Key Responsibilities

Customer Service & Front Desk Support

  • Greet and assist all patients to ensure a welcoming, professional, and customer-focused experience.
  • Manage incoming phone calls and promptly respond to inquiries across social media platforms (e.g., WhatsApp).
  • Provide accurate information on services to both new and existing patients.
  • Educate prospective patients on available treatments and clinic offerings.

Administrative & Operational Duties

  • Handle patient registration, appointment scheduling, and follow-ups efficiently.
  • Process billing, payments, and perform cashiering duties.
  • Maintain accurate and organized records, including patient files, inventory, and related documentation.
  • Support general clinic administration such as document filing, data entry, and daily operations.
  • Ensure cleanliness, hygiene, and proper presentation of the clinic at all times.
  • Adhere to communication protocols, operational procedures, and company policies.

Team Collaboration

  • Work closely with chiropractors and other clinic team members to ensure seamless patient care and workflow.
  • Assist the Doctor in managing patient flow and clinic coordination.
  • Contribute to a positive and collaborative team environment.

Additional Information

  • On-the-job training will be provided.
  • Must be open to performing ad hoc tasks as required to support daily clinic operations.

What We're Looking For

  • Able to communicate fluently in English and Bahasa Malaysia; proficiency in Mandarin is a strong advantage.
  • Friendly, patient-oriented with strong interpersonal and communication skills.
  • Basic computer literacy (Microsoft Office or equivalent).
  • A positive attitude, pleasant personality, and willingness to learn.
  • Energetic, self-motivated, and able to work independently as well as part of a team.
  • Willing to travel when required.
  • Able to commit to a retail shift schedule, including weekends.

Why Join Us?

  • Be part of a purpose-driven team that empowers healthier lives.
  • Supportive and energetic team environment.
  • Training and development opportunities provided.
  • Opportunities to grow within a regional healthcare brand.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM2,500.00 per month

Work Location: In person

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