Shift Leader/Engineer

2 weeks ago

Ulu Tiram, Johor, Malaysia Bridge Data Centres Malaysia Sdn Bhd Full time 90,000 - 120,000 per year

SUMMARY

Responsible for shift operations and maintenance in a data center to ensure 100% uptime. Oversees a team of technicians and performs hands-on inspections, troubleshooting, and operations on critical facility systems. Requires strong technical skills, accountability, and flawless execution to protect assets and maintain reliable system performance in a high-stakes environment, ensuring exceptional customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Lead and manage daily operations and maintenance tasks on assigned shifts, ensuring optimal performance of critical systems with minimal disruption to clients.
  2. Perform and oversee troubleshooting, repairs, service requests, and follow-up inspections to maintain uninterrupted facility operations.
  3. Operate, maintain, and inspect critical infrastructure systems including HVAC, CRAC, UPS, batteries, PDUs, generators, BMS, fire protection, life safety, and digital security systems.
  4. Ensure compliance with Change Control Application Processes and standard operating procedures.
  5. Supervise vendor maintenance work, verify adherence to work methods, and escalate anomalies to Lead Engineer for resolution.
  6. Oversee and execute change management activities, including LOTO procedures and system modifications.
  7. Monitor fire alarm and safety systems, including enable/disable functions as necessary.
  8. Provide technical guidance and training to junior engineers and technicians.
  9. Support and implement preventive maintenance programs, including scheduling, supervision, parts ordering, and inventory management.
  10. Operate the monitoring center during shifts, handling incident escalation, reporting, root cause analysis, and service restoration.
  11. Ensure SLA compliance, including timely incident escalation and reporting to clients.
  12. Manage work orders, source materials, document completed work, and finalize job orders.
  13. Promote safety by adhering to local regulations and company policies, identifying hazards, using PPE, and ensuring clean, safe workspaces.
  14. Maintain accurate inventory of tools and supplies, initiate procurement requests, and monitor stock levels.
  15. Ensure regulatory compliance across infrastructure operations and report discrepancies to senior management.
  16. Perform additional duties as assigned by the company.

REQUIREMENTS


• Proficient in English through all mediums of communication. Ability to write and review good quality detailed work scripts, methods of procedure, and standard operating procedures. Prepare incident report.


• Good knowledge of all laws that govern building management and maintenance, including building safety, emergency evacuation and environment protection.


• Professional Engineering Diploma in an Engineering field (Mechanical or Electrical) with min. 4-6 years of relevant work experience in Data Centre environment or Hi-tech factory/plant (e.g. semi-conductor). Candidate with other professional certificate has advantage.

OR


• Bachelor of Science degree in an Engineering field with min. 1-3 years relevant work experience in Data Centre environment or Hi-tech factory/plant (e.g. semi-conductor).


• A valid Electrical switching certificate and/or license (Chargeman) for LV/HT electrical system is preferred


• Some technical knowledge with hands on knowledge/experience and understanding of critical data center systems, including HVAC, Standby emergency power, uninterruptible power supplies, and associated infrastructure.


• Proficient in computer applications and software, including commercial computerized maintenance management systems, Microsoft Word, PowerPoint, and Excel

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