Technical Sales Manager

1 day ago

Sepang, Selangor, Malaysia Brenntag Full time

Duties and Responsibilities:

    • Technical selling by providing effective solution for pharma formulation development to create impactful projects to the business.

    • Working closely with customer by troubleshooting and resolving any issues arise during formulation development or manufacturing.

    • Supporting technical inquiries by providing solution to accelerate the business developments.

    • Work as team player to provide technical solutions to key customers within the country.

    • Work with value added service team to bring solutions to support business development.

    • Conduct regular business reviews with key customer to assess their needs, address concerns and provide solutions that meet their objectives

    • Collaborate with cross-functional teams, such as industry market management, value added service team, customer service to ensure seamless delivery of products/services to achieve excellent customer experience.

    • Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.

    • Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.

    • Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.

    • Manage contract negotiations, contract renewals, and pricing for his/her account.

    • Collaborate with suppliers to provide feedback and insights from customers, contributing to the development of new products/services.

    • Plans out customer visit independently. Monitors, updates, and submits report of competitors and keeps records in CRM of existing and prospective customers.

    • Support the team with other responsibilities as required.

Job Requirement/Specification: -

Education : Bachelor's Degree in Pharmaceutical Technologies, Pharmacy, Chemistry engineering or any related field

Experience      : Minimum 5 years of experience in Pharmaceutical & Nutraceuticals manufacturing, preferably R&D or technical person who have experience in designing & developing optimal pharmaceutical dosage form for drug or formulation.

Others : 

    • Good business acumen and communication skills to build long-standing and successful relationships with customers.

    • Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.

    • Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.

    • Adapt & develop solutions as per customer needs with clear & decisive communication.

    • Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.

    • Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.

    • Good understanding with salesfore CRM software and other relevant tools

    • Ability to travel to visit customer as needed.

    • Strong Collaboration, negotiation, persuasion skills

    • Certification or training in sales, account management or customer relationship
      management is a plus.

    • High competency working with Microsoft office.

    • Work independently with minimum supervision

    • Self-motivated and disciplined approach is essential.

    • Proficiency in English is essential, fluent in any SEA language is an added advantage.

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