Restaurant Assistant Supervisor

1 day ago

Klang, Selangor, Malaysia ca-fffa-4721-8393-fbc7621849de Full time 2,500 - 3,500 per year

Company: Khulafa @ ST Rosyam Mall

Location: ST Rosyam Mall, Klang (On-site)

Working Days: 6 days / week

Salary: RM 2,500 – RM 3,500

Role Summary

You assist the Outlet Supervisor in running daily operations at Khulafa: managing staff on shift, maintaining service quality, handling basic paperwork, and making sure the outlet runs smoothly.

What We Offer

  • Fixed salary: RM 2,500 – RM 3,500
  • EPF, SOCSO, EIS (for eligible full-time staff).
  • Staff meal during shift.
  • Overtime pay (if applicable).
  • Sales index performance incentives based on outlet performance.
  • Training and clear SOPs so you know what to do on shift.

Key Responsibilities

  • Oversee daily front-of-house and basic back-of-house operations during your shift.
  • Lead and guide service staff (waiters, runners, cashiers) on duty.
  • Arrange staff schedule on shift, manage break times, and ensure enough manpower during peak hours.
  • Check cleanliness and readiness of dining area, counter, and self-service stations before, during, and after service.
  • Handle customer issues and complaints on the spot in a professional manner.
  • Monitor food quality, order accuracy, and service speed.
  • Assist with cashier duties: opening/closing, cash handling, simple reports.
  • Check and monitor stock levels for key items (drinks, disposables, etc.) and report low stock.
  • Ensure all staff follow SOPs for hygiene, safety, and service.
  • Report daily issues and basic sales/operation updates to the Outlet Supervisor / management.

Requirements

  • Malaysian citizen / PR only.
  • Min 2 years experience in F&B / restaurant / mamak environment (supervisor or senior crew is an advantage).
  • Able to lead a small team and give clear instructions.
  • Comfortable working in a busy outlet with long hours on your feet.
  • Can work shifts, weekends, and public holidays.
  • Speaks Bahasa Malaysia (basic English is a bonus).
  • Responsible, punctual, and able to follow SOPs.

Nice to Have (Bonus)

  • Previous experience as Supervisor / Assistant Supervisor / Shift Leader.
  • Basic skills in handling POS system and simple daily reports.
  • Familiar with mamak-style operations.

Kindly click "Quick Apply" now if you are keen to join us today

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