Customer Service Officer

6 days ago


USJ, Malaysia Celebrity Fitness MainPlace USJ Full time

RESPONSIBILITY

As a Customer Service Officer, you'll be the friendly face of our brand, spreading positivity, wowing our members with amazing service, handle their questions and sort out any issues ASAP.

Be there for members from day one, helping with sign-ups and account management. Gather and share member feedback to keep making our services better and better.

Keep our member data and paperwork on point.

Tackle any issues or complaints fast and with a smile, always aiming to impress.

Always be on the lookout for ways to level up our customer service game and stay in the know with best practices. Must be computer literate with good knowledge of MS Office.

Pleasant personality, service oriented, a team player, organised and meticulous.

To be responsible and always be on time for working your scheduled hours.

NICE TO HAVE

Willingness to work on long hours. A real desire to help others and provide top-notch service.

Ability to chat effectively and build solid relationships.

Passionate about health and fitness and takes pride in own personal appearance and well being. Lives and active lifestyle.

Enjoys working for a company that has a youthful and fun working environment with a healthy work-life balance.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Dental insurance
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person



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