Fintech Support

2 weeks ago

Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time

TP Malaysia is Hiring for Taiwanese

Join us as a Fintech Support - Taiwanese in Georgetown, Penang – Intake this December and January

Passionate about helping others online? This is your moment.

Location: Georgetown, Penang

Start Date: December and January

Salary Range: RM8500 - RM9000

Interpersonal Skills:

  • Strong customer service focus
  • Active listening & objection handling
  • Clear, professional communication
  • Emotionally intelligent, calm under pressure
  • Open to feedback, fast learner, positive mindset
  • Analytical & critical thinking skills

Technical Skills:

  • Typing: 40 WPM, 90% accuracy
  • Proficient in MS Windows & Office
  • Able to read, write, and speak the required support language

Responsibilities & Accountabilities

  • Assist customers with online Ads
  • Provide timely support via multiple channels
  • Handle payments and customer data securely
  • Protect brand reputation and customer loyalty
  • Escalate priority issues when needed
  • Collaborate with team to improve support processes

Visa & flight provided

1 weeks accommodation

Paid training

Work with a global brand in a dynamic, digital support role