Retail Department Assistant

1 day ago

Bukit Jalil, Malaysia KKV Operation Management Sdn Bhd Full time 40,000 - 80,000 per year

*Prefer leading at least 3 retail team members

*Prefer short notice candidate

Job Description

Department Assistant's Job Responsibilities:

Sales Management:

  • Follow up the sales turnover indicators set by the store manager,
  • Manage staff duty rooster and performance tracking.
  • Analyze sales data and plan a strategic improvement plan and pay attention to market trends of competitive products.

Operation Management

  • Supervise outlet staff to execute front store and storeroom management according to standards.
  • Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.

Product Management

  • Responsible for daily inventory management and product expiry date management
  • Manage product loss according to company standards.
  • Analyse product category performance to plan improvement plan and increase sales performance.

Merchandising /Product Display Management

  • Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system.
  • Follow VCM diagram to inspect and enhance store display.

Training Management

  • Responsible for conducting service training for the outlet staff
  • Manage customer service feedback and provide service guidance to the staffs.
  • Ensure standardized process of the store operations.

Financial Management

  • Manage daily cash safety, conduct internal self-examination in the store.
  • Ensure store financial compliance.

Employee Management

  • Assist in recruitment of outlet staffs.
  • Onboarding new outlet staffs
  • Provide training to new outlet staffs.
  • Manage team members well.

Department Assistant 's Job responsibilities:

Sales Management:

  • Understand sales targets, share information and lead store assistant to achieve monthly sales targets.

Store Management

  • Handle daily process of opening and closing stores
  • Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information

Product Management

  • Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.

Service Management

  • Ensure store customer services satisfaction, cashiering/check-out counter service.
  • Handle customer complaint

Merchandising /Product Display Management

  • Familiar with merchandising display standards and perform display adjustment

Operation Management

  • Anti-theft strategy
  • Ensure daily cash and small notes.
  • Ensure accuracy of invoices/receipt & cashiering

Requirements

  • Degree and above are preferred/ 2-3 years and above of experiences in retail store management are preferred.
  • Familiar with the operations of the retail store, merchandising, manpower management and store management.
  • Familiar with office software and strong in analytic skill
  • Good in communication and coordination, have team spirit and strong in execution ability.
  • Flexible to follow company's outlet and regional deployment.
  • Recognize company's corporate culture and values.
  • Proficient in English communication will be added advantage

Job Type: Full-time

Pay: RM2, RM5,000.00 per month

Benefits:

  • Opportunities for promotion

Application Question(s):

  • How long is your notice period?
  • How much is your expected salary?
  • If you are shortlisted, when is your start date?

Work Location: In person

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