Retail Associate

4 days ago

Bangi, Selangor, Malaysia Penerbitan Pelangi Sdn Bhd Full time

Job Responsibilities:

1. Customer Service

  • Assist customers in finding books and recommend titles based on their preferences and needs.
  • Provide excellent, friendly, and professional service to walk-in and regular customers.
  • Handle membership registration and clearly explain member benefits.

2. Sales & Promotion

  • Promote ongoing promotions, new arrivals, and special deals to customers.
  • Assist in arranging promotional displays and point-of-sale materials.
  • Support and assist events and activities organized by PBG.

3. Inventory & Stock Handling

  • Receive, unpack, and arrange stock on shelves or promotional tables.
  • Ensure books are displayed neatly and restocked promptly.
  • Monitor low stock levels and update the store supervisor accordingly.

4. Cashiering & POS

  • Operate the cash register and process transactions accurately.
  • Issue receipts and manage returns or exchanges according to store policy.

5. Store Maintenance

  • Maintain cleanliness and tidiness of the store, display areas, and cashier counter.
  • Ensure books are properly organized and categorized at all times.

6. Online Order Support

  • Assist the online team in handling online orders, including printing orders, picking, and packing.

7. Supervisor Assistance

  • Assist the store supervisor with daily operations and other assigned tasks.

Job Requirements:

  • Minimum SPM qualification in any field
  • At least 2 years of experience in retail or customer service is preferred
  • Experience using cash registers or POS systems is required
  • Fluent in Bahasa Melayu and English; proficiency in Mandarin is added advantage.

Job Types: Full-time, Permanent

Pay: RM1,700.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Professional development

Work Location: In person

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