Data Analytics and insights

11 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Thakral One Full time

Job Description

  • Proven track record in business analytics, preferably within the telecom or related industries (e.g., financial services, utilities, digital platforms).
  • Experience in defining KPIs, setting up performance dashboards, and translating data into actionable business insights
  • Strong SQL and data manipulation skills; familiarity with BI tools (e.g., Power BI, Tableau, Looker, Qlik).
  • Ability to partner with business teams to identify high-impact use cases for AI/ML solutions (e.g., churn prediction, upsell/cross-sell, customer segmentation)
  • Understanding of telecom data sources (CRM, network, billing, customer touchpoints).

Skills/experience

  • 8-10 years in analytics, data strategy, or performance management rolesPrior consulting or in-house transformation experience
  • Translate complex data into clear, actionable insights that inform strategic and operational decisions, effectively communicating findings through visualizations and presentations
  • Collaborate across business and technical teams to define analytical goals, develop data-driven solutions, and create executive summaries linking insights to business performance
  • Design, develop, and maintain interactive dashboards (e.g., Power BI, Tableau, Looker) and data pipelines using Snowflake and APIs, ensuring accuracy, efficiency, and usability.
  • Manage cloud-based data workflows (AWS, Azure, GCP) for storage, processing, and deployment, emphasizing scalability, performance, and security
  • Conduct advanced SQL analysis, data validation, and quality assurance to resolve inconsistencies and support ad-hoc business and reporting needs.

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