Customer Service Thai Speaker
7 days ago
Location: Sunway Visio Tower ( next to Sunway Velocity )
Schedule: Monday to Friday, 9:00 AM – 6:00 PM (local time)
About the Role
We are looking for a Thai-speaking Contact Centre Executive to join our dynamic customer service team. In this role, you will handle customer inquiries through email, phone calls, and live chat, ensuring a positive experience for every customer interaction.
Key Responsibilities
- Respond to customer inquiries promptly and professionally via email, call, and live chat
- Provide accurate information and effective solutions to customer issues
- Maintain detailed and accurate records of customer interactions
- Collaborate with internal teams to resolve complex issues efficiently
- Uphold company service standards and ensure customer satisfaction
Requirements
- Fluent in Thai (written and spoken)
- Strong communication and problem-solving skills
- Customer service experience preferred (contact centre or similar)
- Ability to multitask and work in a fast-paced environment
- Proficient with basic computer and communication tools
What We Offer
- Competitive salary and benefits package
- Supportive team environment
- Career development and training opportunities
If you are customer-focused, motivated, and fluent in Thai, we'd love to hear from you
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM4, RM5,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Work Location: Remote
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