clinic assistant presint 11 putrajaya

5 days ago


Putrajaya, Malaysia KLINIK DR NAJWA SDN BHD Full time

1. Key Responsibilities

A. Patient Registration & Front Desk Operations

  • Welcome and check in patients upon arrival.
  • Coordinate appointments and manage walk-in visits.
  • Enter, update, and maintain patient information in the clinic's system.
  • Answer phone calls, respond to enquiries, and confirm appointments.
  • Handle billing processes, collect payments, and issue receipts.

B. Clinical & Doctor Support

  • Assist the doctor during examinations and minor procedures.
  • Ensure proper care, setup, and management of medical tools and equipment.

C. Medication & Dispensary Support

  • Dispense prescribed medications under the doctor's direction.
  • Give basic medication usage guidance as instructed by the GP.
  • Monitor medication stock levels and ensure proper storage.
  • Check expiry dates routinely and replenish supplies when required.

D. Administrative & Operational Duties

  • Keep the clinic clean, tidy, and well-organized.
  • Support daily workflow, administrative tasks, and documentation.

E. Infection Control & Clinic Maintenance

  • Adhere to all clinic standard operating procedures (SOPs) and MOH regulations.
  • Help clean and sterilize tools and medical instruments.
  • Assist in proper clinical waste management according to guidelines.
  • Maintain cleanliness of consultation rooms, waiting areas, and common spaces.

2. Qualifications & Requirements

Minimum Requirements

  • SPM or equivalent qualification.
  • Able to communicate clearly in Bahasa Malaysia and English.
  • Basic computer skills.
  • Pleasant, patient-oriented, organized, and able to multitask.

Preferred Qualities

  • Prior experience in a clinic, hospital, or healthcare setting.

3. Working Conditions

  • Shift-based schedule, which may include weekends or public holidays.
  • Busy, high-traffic clinical environment.
  • Must be able to stand for extended periods.

4. Competencies

  • Strong customer service skills.
  • Effective communication and teamwork.
  • Professionalism and respect for confidentiality.
  • Basic clinical skills (training will be provided).
  • Ability to work under pressure.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person


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