clinic assistant presint 11 putrajaya
5 days ago
1. Key Responsibilities
A. Patient Registration & Front Desk Operations
- Welcome and check in patients upon arrival.
- Coordinate appointments and manage walk-in visits.
- Enter, update, and maintain patient information in the clinic's system.
- Answer phone calls, respond to enquiries, and confirm appointments.
- Handle billing processes, collect payments, and issue receipts.
B. Clinical & Doctor Support
- Assist the doctor during examinations and minor procedures.
- Ensure proper care, setup, and management of medical tools and equipment.
C. Medication & Dispensary Support
- Dispense prescribed medications under the doctor's direction.
- Give basic medication usage guidance as instructed by the GP.
- Monitor medication stock levels and ensure proper storage.
- Check expiry dates routinely and replenish supplies when required.
D. Administrative & Operational Duties
- Keep the clinic clean, tidy, and well-organized.
- Support daily workflow, administrative tasks, and documentation.
E. Infection Control & Clinic Maintenance
- Adhere to all clinic standard operating procedures (SOPs) and MOH regulations.
- Help clean and sterilize tools and medical instruments.
- Assist in proper clinical waste management according to guidelines.
- Maintain cleanliness of consultation rooms, waiting areas, and common spaces.
2. Qualifications & Requirements
Minimum Requirements
- SPM or equivalent qualification.
- Able to communicate clearly in Bahasa Malaysia and English.
- Basic computer skills.
- Pleasant, patient-oriented, organized, and able to multitask.
Preferred Qualities
- Prior experience in a clinic, hospital, or healthcare setting.
3. Working Conditions
- Shift-based schedule, which may include weekends or public holidays.
- Busy, high-traffic clinical environment.
- Must be able to stand for extended periods.
4. Competencies
- Strong customer service skills.
- Effective communication and teamwork.
- Professionalism and respect for confidentiality.
- Basic clinical skills (training will be provided).
- Ability to work under pressure.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
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