Reservation Clerk

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time 3,000 - 3,500 per year

We are looking for a dedicated Reservation Clerk to join our hotel team and play a key role in delivering outstanding guest experiences. In this position, you will be responsible for managing room bookings through phone, email, and online platforms, while providing accurate information about availability, rates, and hotel services. You will ensure that reservations are recorded correctly, coordinate with the front desk and housekeeping to guarantee seamless service, and handle special requests with professionalism and care. The ideal candidate will have strong communication skills, attention to detail, and a passion for customer service. Experience with hotel reservation systems is an advantage, but a positive attitude and willingness to learn are just as important. This role offers the opportunity to be the first point of contact for our guests, helping to create a welcoming and efficient booking experience that reflects the high standards of our hotel.

Job Type: Full-time

Pay: RM3, RM3,500.00 per month

Work Location: In person

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