Product Manager – B2B Trade

DFI Retail Group
(the 'Group') is a leading pan-Asian retailer. At 31st December 2021, the Group and its associates and joint ventures operated over 10,200 outlets and employed some 230,000 people. The Group had total annual sales in 2021 exceeding US$27 billion.

The Group (including associates and joint ventures) operates under several well-known brands across food, health and beauty, home furnishings, restaurants, and other retailing. DFI digital is a new entity by DFI retail group to provide more advanced online shopping experience. The ecommerce platform includes all the ventures and bring it together under one hat. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

Headquarters in Hong Kong,
DFI Digital
was set up to innovate and optimize our customer's experience through digital transformation. Our customers start with our very own employees, as we believe that talents are core to an organization's success.

The Product Manager you will play a crucial role in bridging the gap between business needs and technology solutions, specifically for our Vendor Portal project. You will analyze, define, and document business requirements, and work closely with stakeholders and development teams to ensure the successful implementation of the Vendor Portal.

Is this your next challenge in Digital Commerce or Supply Chain?

• Collaborate with business stakeholders, to understand their needs, objectives, and challenges related to the Vendor Portal Capabilities.
• Elicit, analyze, and document business and functional requirements specific to the Vendor Portal Capabilities integrating with systems to digitally connect the end-to-end (E2E) business processes such as Online Commerce (Website, Apps), Order Management (OMS), Online-to-Offline (O2O), Finance (Invoice, Contracts – ERP, Payment – FICO) and Master Data (Item Master, Vendor Master)
• Develop and maintain various documentation, including business requirements documents, user stories, use cases, process flows, and data models.
• Facilitate communication and collaboration between business stakeholders, vendors, and IT development teams throughout the project lifecycle.
• Support testing efforts, including creating test plans and test cases, and participating in user acceptance testing.
• Provide support and training to end-users on how to effectively use the Vendor Portal.

Do you have experience as a Product Manager?

• Bachelor's degree in Information Technology, Computer Science or a related field.
• 5 years of proven experience as a Product Manager or in a similar role, with experience in vendor portal in preferred.
• Excellent analytical, problem-solving, and critical thinking skills, with the ability to analyze complex business processes and technical requirements.
• Proficiency in requirements elicitation techniques, such as interviews, workshops, surveys, and focus groups, with a focus on gathering requirements.
• Ability to create clear and concise documentation, including business requirements documents, user stories, use cases, and process flows.
• Strong communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
• Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent in spoken and written English with proficiency conversing in Chinese or Cantonese

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

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Issued by The Dairy Farm Company, Limited