System Engineer

2 days ago

Kulai, Johor, Malaysia Neuron Solutions Sdn Bhd Full time 120,000 - 240,000 per year

Work Location:
Kulai, Johor

BASIC QUALIFICATIONS

  • Bachelor's degree in Computer Science or a related technical field
  • Proven experience (3+ years) as a System Engineer or in a similar role within IT infrastructure or cloud services.
  • Introduce technology and software to improve the performance, resiliency, and quality of service in IT infrastructure.
  • Strong experience in managing bare metal servers, GPU infrastructure, or high performance computing systems.
  • Familiarity with monitoring tools (e.g., Prometheus, Grafana) and logging frameworks.
  • Possess a deep understanding of Linux fundamentals.
  • Understand the Kubernetes environments and be able to run the debugging.

Key Responsibilities:

  • Design and deploy scalable, high-performance systems that leverage GPU resources for AI applications. Ensure optimal configuration for various workloads.
  • Manage and maintain the underlying infrastructure, including servers, networking, and storage solutions. Monitor system performance and implement necessary optimizations.
  • Work closely with software engineers and customers to understand their requirements and provide the necessary infrastructure support for AI model training and deployment.
  • Implement, manage, monitor, and maintain the platform to ensure optimal performance and high reliability.
  • Provide technical guidance across complex infrastructure projects.
  • Diagnose and resolve system issues related to hardware, software, and network performance. Provide technical support for internal teams and customers as needed.
  • Develop automation scripts to streamline system deployment, monitoring, and maintenance tasks.
  • Explore the possible enhancements to improve the daily process and troubleshooting/ticketing procedure.
  • Create and maintain comprehensive documentation for system configurations, processes, and procedures to ensure knowledge sharing within the team.

Desired Skills:

  • Exceptional communication skills, capable of discussing both technical and non-technical topics with diverse audiences.
  • Strong interpersonal skills, with a proven ability to develop professional relationships across business and technical teams.
  • Hands-on experience with storage systems (e.g., NVMe, SAN, NAS), networking concepts, and protocols (e.g., TCP/IP, RDMA) will be advantageous.
  • Knowledgeable in operating ticketing system and troubleshooting process in CPU/GPU cluster.
  • Excellent documentation skills to effectively articulate technical designs, issues, procedures, and assessments.
  • Strong understanding of GPU architectures, virtualization technologies, and bare metal provisioning is a plus.
  • Strong analytical and troubleshooting skills with a customer-centric approach.

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