Insurance Processing Specialist

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Consultants Sdn Bhd Full time 14,400 - 120,000 per year
  • The Insurance Processing Specialist is responsible for reviewing, validating, and processing insurance policies, claims, and related documentation accurately and efficiently. This role ensures that all transactions comply with company policies, service level agreements (SLAs), and regulatory requirements, while providing excellent support to internal teams and customers.

Key Responsibilities:

  • Review and process insurance applications, policy renewals, endorsements, and cancellations in the system.
  • Validate policy information and ensure accuracy of client data, coverage details, and premium amounts.
  • Handle claims documentation, ensuring completeness and compliance with internal and external regulations.
  • Liaise with underwriters, agents, and customers to obtain missing information or clarify discrepancies.
  • Ensure timely processing of all insurance-related requests in line with SLAs.
  • Support monthly and quarterly reporting, data reconciliation, and audit preparation.

Requirements:

  • Diploma or Bachelor's Degree in Insurance, Business Administration, Finance, or related field.
  • 1–3 years of experience in insurance operations, policy administration, or claims processing preferred.
  • Good understanding of insurance policies, coverage types, and underwriting/claims processes.
  • Able to speak and read in Cantonese and traditional chinese fluently
  • Follow Hong Kong PH

Job Type: Full-time

Pay: RM4, RM7,500.00 per month

Application Question(s):

  • what is your expected salary
  • What is your notice period?
  • are you able to speak and read in Cantonese?

Work Location: In person

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