IT Support

1 week ago

Masai, Johor, Malaysia Private Advertiser Full time
Our client is seeking an IT Support to join their team

About Our Client

Our client is a leading company in the machinery sector, known for its innovative solutions and commitment to excellence. Our client is dedicated to providing top-notch services and products, making it a great place to grow your career.

What you'll be doing?
  • User Support: Handle and resolve user tickets efficiently, including executing SQL scripts to fix issues in the Dynamic SL system.
  • Data Management: Run SQL queries to check and correct data issues in Dynamic SL. Troubleshoot pivot report, script, and intranet data report problems.
  • IT Hardware Maintenance: Troubleshoot and repair PC hardware (e.g., motherboard, RAM, SSD). Maintain UPS and printers (battery, printhead, and quality issues).
  • System Monitoring: Monitor and resolve issues in thumbprint, CCTV, GPS, and PABX systems. Coordinate with vendors (e.g., BCA, Explosoft, Cartrack, Fingertec). Check network connections between HQ and branches, manage Hyper-V and VM clusters.
Who are they looking for?
  • Experience Required: At least 1 year of experience in IT support or a related field.
  • Skills Needed: Proficiency in SQL, Microsoft Office, and basic IT troubleshooting. Ability to work in a team and provide user training.
  • Language Proficiency: Good command of English is essential for effective communication and understanding technical documentation.
  • No Experience Barrier: Candidates with no prior experience are welcomed to apply, as we value potential and willingness to learn.
Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

  • Visa Sponsorship
  • Gym membership
  • Health Insurance
How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We welcome applications from all qualified candidates who are passionate about IT support.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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