Quality Assurance Executive

4 days ago

Johor Bahru, Johor, Malaysia TEA GARDEN MANAGEMENT SDN. BHD. Full time

Job Description:

  • Implement and maintain Food Safety Management Systems (HACCP, GMP, ISO
  • Conduct monthly inspection, internal audits, supplier audits, and ensure corrective actions are completed.
  • Monitor and verify production processes to ensure compliance with SOPs and quality standards.
  • Manage documentation and record-keeping for food safety management systems and regulatory compliance.
  • Investigate customer complaints and non-conformances; implement preventive measures.
  • Train and guide QA/QC team members and production staff on food safety and quality practices.

  • Collaborate with R&D and Production for new product development and process validation.

  • Develop, review, and maintain Production SOPs and detailed Working Instructions to ensure consistency, compliance, and operational efficiency.

  • Oversee incoming, in-process, and outgoing quality checks, ensuring raw materials and finished product comply with SOPs and food safety standards.
  • Ensure compliance with local regulatory requirements (e.g., MOH, VHM, Halal, etc.).
  • Drive continuous improvement projects to enhance product quality and operational efficiency.
  • Prepare for and support external audits by certification bodies and authorities.
  • Identify opportunities to improve processes and reduce risks, and to drive initiatives for efficiency and quality enhancement.

  • Participate in system implementation projects (QA software, ERP integration) and provide user feedback for enhancements.

  • Collaborate with cross-functional teams to identify opportunities for digitalization (e.g., electronic checklists, IoT monitoring, automated reporting)

Job requirements:

  • Bachelor's degree in Food Science, Food Technology, or related field.
  • Minimum 3–5 years in QA/QC within the food industry; experience in central kitchen or large-scale production/manufacturing preferred.
  • Strong knowledge of food safety standards and regulatory compliance.
  • Proficient in documentation and audit processes.
  • Excellent analytical and problem-solving skills.

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