Senior SRE Engineer

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time

About the Role

We are seeking a highly motivated Senior Site Reliability Engineer (SRE) to join our Technology team at RHB Banking Group. In this role, you will engineer self-service, reliable systems to support high-velocity development within our digital banking ecosystem. You will play a critical role in stabilizing and sustaining the RHB Digital Channel Platform (DCP) for growth by bridging the gap between development (Build) and IT operations (Run). Your focus will be to enhance software delivery lifecycle efficiency, enable rapid and high-quality releases, and minimize production issues through automation, predictability, and empowerment of teams.

What you will be doing

  • Engineer and maintain highly reliable systems that support continuous delivery and high-frequency releases for RHB Digital Channel Platform (DCP)

  • Identify and remove delivery and operational bottlenecks between development and operations teams to improve efficiency and quality

  • Develop and scale "shift-left" capabilities to empower developers and IT operations to self-serve and reduce dependency on Level 3 interventions

  • Drive automation and tooling improvements to strengthen end-to-end system and service reliability

  • Act as the Level 3 Technical Subject Matter Expert for Group Digital Transformation applications, resolving complex issues escalated beyond Level 2 support

  • Collaborate with development and operations teams to enhance monitoring, alerting, and incident response processes

  • Champion best practices in site reliability engineering to foster a culture of reliability, resilience, and proactive problem-solving

  • Support the ongoing digital transformation journey by enabling scalable, efficient, and reliable platform operations

What we're looking for

  • Proven experience as a Site Reliability Engineer, Senior DevOps Engineer, or similar role in a digital or banking environment

  • Strong understanding of software development lifecycle, CI/CD pipelines, and automation frameworks

  • Experience with incident management, root cause analysis, and problem resolution at Level 3 support

  • Expertise in monitoring, logging, alerting, and performance tuning of distributed systems

  • Passionate about building self-service capabilities and empowering teams to reduce toil and manual interventions

  • Strong collaboration and communication skills with the ability to work across development and operations teams

  • Familiarity with cloud platforms, container orchestration, and infrastructure-as-code preferred

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.

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