Shipping Officer

2 weeks ago


Ulu Tiram, Johor, Malaysia Melamine Marketing Sdn Bhd Full time 20,000 - 60,000 per year

Job Summary:

The Shipping Executive is responsible for managing all export and import documentation, shipment arrangements, and coordination between internal departments, freight forwarders, customs, and clients to ensure smooth and timely delivery of goods. The role requires strong attention to detail, knowledge of international shipping procedures, and familiarity with Incoterms such as FOB, FCA, CIF, and EXW.

Roles and Responsibilities

Export Coordination

  • Prepare and verify all export shipping documents, including Commercial Invoices, Packing Lists, Bill of Lading (BL), Certificate of Origin, and other required export permits.
  • Liaise with forwarders, shipping lines, and clients for booking confirmation, container arrangements, and vessel schedules.

· Prepare Manufacturer certificates & Certificate of Origin (if required)

  • Ensure compliance with export regulations, customer requirements, and destination country import laws.
  • Submit E-invoice after export documentation is completed.

Import Coordination

  • Arrange and monitor import shipments, ensuring proper documentation such as Invoice, Packing List, Bill of Lading/Air Waybill, and Import Permits.
  • Liaise with supplier and shipping agent for clearance and delivery to the factory.
  • Track shipments and ensure timely arrival and release from port.
  • Maintain records of all import and export transactions for audit and reporting purposes.

Communication & Coordination

  • Communicate with Production, Sales, and Warehouse teams to ensure goods are ready before shipment.
  • Coordinate with overseas clients and suppliers on shipping instructions and schedules.
  • Resolve shipment delays, discrepancies, or documentation errors.
  • Prepare monthly reports. (Export sales invoices and etc).
  • Provide executive administrative support as assigned from time to time by HOD or Management.
  • Take on any other duties that are within the employee's skills and abilities

Competencies Requirements (Knowledge, Skills and Abilities)

  • Diploma / Degree Holder in Supply Chain / Logistics or any related fields. Those without the relevant qualification but possess warehouse/ logistics related experience will be considered.
  • Minimum 1 - 3 years of experience in Shipping/ Trade Customer Service.
  • Exposure to export customer service in manufacturing/trading is an added advantage.
  • Hands-on experience with export documentation, logistics coordination, and international trade processes.
  • Tech-savvy: Proficient in MS Office and ERP systems.
  • Strong organizational skills with the ability to manage cross-functional teams.
  • Adaptability in a fast-paced, multicultural work environment.

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