LEA Ops Executive

Role:

● Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines.

● Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC).

● Liaise with internal stakeholders (e.g. Compliance, Legal, Operations, Business Units) to retrieve required data securely and confidentially.

● Draft or review response letters to LEAs and ensure proper disclosure approval processes are followed.

● Escalate sensitive or complex requests to senior management as needed.

● Ensure compliance with secrecy obligations and maintain strict confidentiality when handling customer or transaction information.

● Maintain an up-to-date log and audit trail of all requests and disclosures.

● Support the preparation of periodic reports.

● Ensure compliance with internal SOPs, BNM guidelines, and secrecy regulations.

● Provide the proper and accurate report to submit to relevant authorities.

Requirements:

● A relevant tertiary level qualification and/or recognised qualification(s) appropriate to the role.

● 1 - 2 years of work experience, preferably in fraud or AML/CFT-related be an advantage. Experience in handling requests from law enforcement agencies is highly recommended.

● High attention to detail and strong analytical thinking.

● Able to handle highly confidential and time-sensitive information with professionalism.

● High ethical standards and integrity in line with the bank's core values.

● Attention to detail on accuracy of the information provided and within the timeline.

● Strong written and verbal communication skills in English and Bahasa Malaysia

Job Types: Full-time, Contract

Contract length: 12 months

Pay: Up to RM4,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person