Telephone Operator, Customer Care

2 days ago


KPJ TAWAKKAL KL SPECIALIST HOSPITAL, Malaysia KPJ Healthcare Full time 104,000 - 130,000 per year

Job Description

  • To respond to all calls and direct them to the correct extension with politeness and courtesy.
  • To ensure proper recording of messages from staffs, customers and Doctor. Record it in telephone operator messages book to ensure efficient passing over to next shift and Person In charges.
  • Involvement in Risk Management exercise.
  • To involve in HIRADC (Hazard Identification, Risk Assessment and Determining Controls) exercise.  
  • To involve in EAI (Environmental   Aspects and Impacts) exercise.
  • To carry out other relevant duties  as an employee as stipulated in Occupational Safety and Health Act 1994 and Regulations:
  • a. To take reasonable care at work for the safety of  yourself  and other persons.
  • b. To co-operate with your employer or any other persons in the discharge of any duty.
  • c. To wear or use any protective equipment or clothing provided by the employer.
  • d. To comply with any instruction or measure or Measure on Occupational Safety and Health (OHS).


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