Associate - Insurance Policy Data Operation & Administration (Mandarin Speaking)

1 week ago

Cyberjaya, Selangor, Malaysia AIA Shared Services Sdn. Bhd. Full time

Job Scope:

  • Process all Life and / or Accident and Health (A&H) change requests received as per stipulated requirements.
  • Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
  • Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.
  • Attend & get certified for development plans identified to upgrade authority limit / up skilled and personal development.
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements.
  • Processing & assessing of client data in various systems to verify and confirm on the correct information as per stipulated requirements. Users may need to manually process / rectify some exceptional cases. Assist other teams (volume surge / urgent task / etc) on ad-hoc basis as and when required.
  • Ensure that timeline and objectives as agreed with superior for any other assignments / projects / workarounds that may be assigned are met or exceeded.
  • Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.
  • Attend & get certified (OJT) to be qualified to commence processing and subsequently perform quality checks for the team.
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements.

Job Requirement:

  • A recognized tertiary Bachelor's Degree qualifications.
  • Fluent in spoken English & Mandarin. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage.
  • Fresh graduates are welcome to apply.
  • Self-motivated and proficient in Microsoft Office.
  • Good commitment at work, good attitude, willing to learn.
  • Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).
  • The role is required to follow Hong Kong working calendar.
  • Willing to work in Cyberjaya & Putrajaya.

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